Last updated November 9, 2026 · SP Publishing Inc operating Fixnik
SP Publishing Inc ("we", "us") operates Fixnik, software that home service companies use to run websites, track leads, build estimates, plan marketing and manage jobs. These terms apply to the company that signs up ("you") and everyone you invite to your account.
You are responsible for keeping logins secure, for the users you add, and for what they do in the account. Tell us right away if you think someone has accessed your account without permission.
Paid plans are billed monthly or annually in advance through our payment processor (Stripe). Trials end on the date shown at signup; if you do not cancel before then, the plan you selected starts. You can cancel anytime in the billing portal; cancellation takes effect at the end of the current billing period. Fees already paid are not refunded except where the law requires it or we agree in writing. We will give at least 30 days' notice before changing the price of your plan. One-time purchases such as the Contractor Profit Playbook are charged once at checkout.
You own the information you put into the service, including customer records, price books, estimates and photos. You give us permission to store and process it only to provide and improve the service for you. You can export your data while your account is active and for 30 days after it closes.
You are responsible for your prices, estimates, contracts, licenses, permits and warranties with your customers. The margin floors, sample costs and templates in the software are tools and starting points, not professional, legal, tax or engineering advice. You are responsible for following laws that apply to your marketing, including rules about calls, texts, email and mail to consumers, and for having permission to contact the people you contact.
Do not use the service to send spam, mislead customers, break the law, infringe someone else's rights, or try to break into or overload the system.
Some features connect to outside services such as payment processors, ad platforms, mail vendors or accounting tools. Your use of those services is also covered by their terms, and we are not responsible for them.
If you ask our team to run campaigns or build materials for you, we will confirm the scope and price before starting. You approve final copy, offers and spending before anything goes out.
We work to keep the service available and secure, but we do not promise it will be uninterrupted or error-free. We may improve or change features; if we remove a major feature you pay for, we will give notice.
To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the 12 months before the claim, and we are not liable for lost profits or indirect damages.
You may cancel anytime. We may suspend or close accounts that break these terms or do not pay, after notice where reasonable.
Questions about these terms: support@fixnik.com. Mail: SP Publishing Inc, 1 Meadowlands Plaza, Suite 200, East Rutherford, NJ 07073. Governing law will be confirmed after attorney review.
SP Publishing Inc
1 Meadowlands Plaza, Suite 200, East Rutherford, NJ 07073
support@fixnik.com